OBJECTIVES

What are OKRs? A Super Simple Explanation Of The Objectives & Key ...

   1) To examine if convenience, security and rewards influence the adoption of cashless payment after Covid-19.

    2) To recognize the effectiveness of using cashless payment rather than physical cash.

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SUMMARY OF RESEARCH

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Cashless payment has always played a prominent role in society for doing daily transactions between one another regardless of wherever they are. However, this method of payment has grown into extreme heights especially during this global pandemic of the COVID-19. Hence, this study aims to investigate factors which are affecting the users’ adoption of cashless payment after COVID-19. In this present study, focus was given to understand the factors that influenced the adoption of cashless payment in respect with the rewards, convenience and security. The data was collected by a convenient sampling method through the distribution of online questionnaires that we have prepared through google forms which was then distributed through various online platforms such as Whatsapp, Facebook, Twitter and Instagram with a total of 320 respondents. Our findings indicate that rewards, convenience and security have a positive relationship between the adoption of cashless payment towards users after th...
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THEORETICAL FRAMEWORK AND HYPOTHESIS

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Figure 1: Theoretical Framework for convenience, security and rewards towards adoption of cashless Hypothesis H1: Convenience has a positive relationship with the adoption of cashless payment. H2: Security has a positive relationship with the adoption of cashless payment. H3: Reward has a posith the adoption of cashless payment. 
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FINDINGS AND DISCUSSION

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Summary of Demographic data Demographic Factors Categories Frequency Percentage (%) Gender Male 167 52.2 Female 153 47.8 Total 320 100 Age 18-30 101 31.6 31-40 124 38.8 41-50 63 19.7 51-above 32 10 Total 320 100 Occupation Student 63 19.7 Employed 123 38.4 Unemployed 31 9.7 Self-employed 81 25.3 Retired 22 6.9 Total 320 100 Do you consider yourself to be an active user of e-payment? Yes 261 81.6 No 59 18.4 Total 320 100 How often do you use e-payment in a month? Only once 55 17.2 5 to 10 times 112 35 More than 10 times 153 47.8 Total 320 100 Reliability Test No. Variable Cronbach's Alpha N of Items Interpretation 1. Rewards 0.910 5 Very good reliability 2. Convenience 0.934 6 Very good reliability 3. Se...
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